UX Design in AI
Thoughts on AI strategy, product thinking, and digital leadership.

Pencil + Claude Code: A New Workflow for Designing and Building AI Interfaces
Explore how Pencil and Claude Code are redefining UX design for AI products. Learn how to design, prototype, and build intelligent interfaces faster with AI-native workflows.

Human-in-the-Loop Is Not a Feature — It’s a Governance Strategy
Human-in-the-loop AI design is not just a UX feature — it’s a governance strategy. Learn how to structure oversight, escalation workflows, and accountability in AI systems to scale responsibly.

Designing Trust at Scale: 7 UX insights from IKEA’s AI-Powered Experience
IKEA’s AI-powered design experience shows how trust, explainability, and human-centred UX turn generative AI into real customer value. Here’s what product and UX leaders can learn.

From Black Box to Glass Box: UX Patterns for AI Transparency
AI transparency UX is not about exposing models, but designing trust. Learn how progressive disclosure and explainable design turn black box AI into glass box systems.

From GDPR to the EU AI Act: What UX Designers Need to Prepare For
The EU AI Act changes how AI products must be designed. Here’s what UX designers need to know about high-risk AI, explainability, and compliance-by-design.

9 UX Patterns for Human Agency in AI
Human agency is the real differentiator in AI UX. Learn how to design human-in/on/off-the-loop systems with oversight, contestability, and trust.

Human-in-the-Loop Design: 3 UX Patterns for Smarter Interfaces
Explore human-in-the-loop design patterns that make AI-powered interfaces safer, usable and trustworthy for your users.

AI UX Trust: Designing AI Products Users Actually Trust in 2025

From Prompts to Interfaces: How LLM UX Design is Reshaping Digital Experience
Discover how LLM UX design transforms static interfaces into conversational experiences. Learn principles, challenges, examples, and best practices.

Designing Conversational Interfaces That Feel Human (Without Pretending to Be One)
Explore why conversational AI must balance human warmth with transparency. This guide outlines key UX principles, design patterns and practical tips for building trusted chatbots and AI agents.

Designing AI That Listens: The UX Power of Human‑in‑the‑Loop Systems
Discover how Human‑in‑the‑Loop (HITL) UX design patterns can elevate user trust and control in AI interfaces. Explore actionable frameworks, real-world examples, and prototyping approaches to human-centred AI.

Figma Meets LangChain: How to Prototype Intelligent Interfaces at Lightning Speed
Discover how to combine design-first tools like Figma with LLM frameworks like LangChain to rapidly prototype, test, and iterate on intelligent user experiences.